Businesses around the world are feeling the effects of the global supply chain disruption. One of the challenges facing purchasing departments is that suppliers are providing multiple order confirmations for each purchase order. This results in a dramatic increase in order confirmations that need to be processed. Unlike invoices, order confirmations are typically unstructured documents.
For many document types, where data is structured and fits within predictable templates, reliable data extraction is easy to achieve. However, many documents within a business process do not meet this criteria and contain data that is largely unstructured. As a result many purchasing managers face a backlog of order confirmation emails with no way to automate the data extraction of these complex documents.
Intelligent data extraction alone can help businesses digitise their processes. Automation, however, requires the software to not only extract but also understand, compare and validate the data. This level of automation means users only need to be involved when discrepancies occur and action is needed. The Netfira Platform is an intelligent document automation solution that is proven to reliably processes unstructured documents such as order confirmations.
When dealing with document workflows in the P2P process it is important to account for discrepancies and variations in the data. These variations are common with order confirmations because details often change throughout the process. The Netfira Platform is equipped with intelligent business logic that allows it to handle inconsistencies found in order confirmations.
The purchasing department of Zentis creates the order in its ERP system and sends it to the supplier. At the same time, the data is sent to the Netfira Platform. The supplier then creates the order confirmation and sends the document to Zentis by e-mail. This e-mail address is linked directly to the Netfira Platform.
Deviations can be identified quickly and easily in the familiar ERP environment. The Platform directs the buyer directly to parameters that need to be checked. The structured and standardised process for handling deviations saves the purchasing department time and reduces stress in the approval process.
For checking and clarifying the deviations, the buyer has a variety of processing options directly in the system. These are based on the logic of data conversion, the definition of tolerances and data enrichment.
As a result, the procurement department has more time to concentrate on more essential and value-adding tasks. Furthermore, purchasing can handle the increased volume of order confirmations brought about by the shipping crisis and the shortage of materials.
The recent supply chain disruptions have impacted procurement profoundly. The growing number of purchase order confirmations can hardly be processed manually anymore. Buyers need to employ procurement automation solutions to remain in control of their workload and increase productivity. Therefore, the automated processing of purchase order confirmations becomes an increasingly urgent matter.