Sales order automation

From customer order to ERP, without the manual entry.

No customer format changes

Product and pricing validation

Configurable order workflows

Customers send purchase orders by email, PDF, spreadsheet or portal — often with their own product numbers, pricing references and delivery requirements. The Netfira Platform captures each order, validates the details against your business rules and prepares clean, structured sales order data for your ERP. Only exceptions requiring a decision need your team's attention.

Orders arrive faster than teams can check and enter them.

Customer orders rarely arrive in one consistent structure. Sales and customer service teams have to identify the right account and delivery address, convert customer part numbers to internal material codes, check pricing and quantities, review requested dates and enter the order into the ERP. When a detail is missed, it can affect fulfilment, invoicing and the customer experience.

Assess your process

The goal is not just faster order entry. It is releasing orders with the right information from the start.

Manual order entry

People re-key customer data and product lines from incoming documents.

Complex customer requirements

Different item references, prices and delivery instructions need checking.

Downstream corrections

Incorrect orders create fulfilment delays, credit notes, disputes and extra customer contact.

How it works

Turn incoming customer orders into fulfilment-ready data.

Netfira captures what the customer sent, checks the commercial and operational details, routes exceptions and delivers a clean sales order transaction to your ERP.

Netfira captures incoming customer orders, extracts and normalises their details, validates product references, pricing and delivery information, routes exceptions for review and sends approved structured order data to the ERP.

See how Netfira could automate your sales order workflow.

Explore customer order capture, material number matching, quote and pricing checks, exception routing and ERP integration using a workflow relevant to your business.

Built for order management

Handle the details that make customer orders difficult.

Netfira combines extraction with reference data, matching rules and configurable workflows so orders can move forward with fewer manual checks.

Customer and product matching

Connect customer-specific part numbers, item descriptions and account references to the correct internal records before orders reach your ERP.

Quote and pricing validation

Compare relevant order details with approved quotes, prices and commercial conditions. Surface unexpected changes before they become disputes.

Normalisation and business rules

Standardise units, reference values, addresses and order details according to the way your business operates. Apply checks to quantities, delivery requirements and other operational fields.

Exception and approval workflows

Route pricing, customer, delivery or finance issues to the appropriate team. Keep decisions and corrections visible without holding up compliant orders.

What changes

More accurate orders. Less work between sales and fulfilment.

Reduce manual effort at the point of order entry and give downstream teams more reliable transaction data.

Outcome

Netfira

Manual processing

Order turnaround

Faster order turnaround

Process compliant orders without repeated re-keying and cross-checking so they can move to fulfilment sooner.

Manual order entry

People re-key customer data and product lines from incoming documents.

Order accuracy

Fewer avoidable order errors

Catch product, price, quantity and delivery inconsistencies before they propagate to picking, shipping and billing.

Complex customer requirements

Different item references, prices and delivery instructions need checking.

Customer experience

Better customer experience

Reduce clarification loops and avoidable delays caused by incorrect or incomplete order information.

Downstream corrections

Incorrect orders create fulfilment delays, credit notes, disputes and extra customer contact.

Growth

Scale without more administrative complexity

Handle growing order volumes and new customer document formats through the same configurable platform.

More of the same entry work

Every new customer format or rise in order volume adds to manual entry and checking.

From customer format to internal order

Your customer uses their product codes. Your ERP uses yours.

A customer places an order using their own item number and agreed pricing from a quote. Netfira identifies the corresponding internal material, checks the order values against the available reference information and prepares the correct data for ERP processing. If an order line does not match the agreed terms, it is flagged for review before fulfilment.

Customer order · line check

Line 1

Matched

Customer SKU C-1048 → Internal material M-00842

Quoted unit price €24.50 · Order price €24.50

Line 2

Price mismatch

Customer SKU C-2210 → Internal material M-01377

Quoted unit price €12.40 · Order price €12.90

Illustrative data only.

One platform, more than sales orders

Automate the documents around the order-to-cash process.

Sales orders depend on reliable customer, commercial and fulfilment information. The Netfira Platform can automate multiple connected document flows using the same extraction, validation, workflow and integration capabilities.

Sales orders

Turn incoming customer purchase orders into validated, ERP-ready order data.

Quotes

Extract and validate relevant quote or RFQ information as part of commercial workflows, where configured.

Shipping notices

Structure shipping information to support connected operational document flows.

Invoices

Extend document automation into finance processes with validation, matching and approvals.

Built around your existing systems

Let customers keep ordering their way.

Netfira can capture order documents through existing channels and transform them into structured transactions suitable for your ERP. Configure the customer reference data, checks and workflows that reflect how your organisation operates — without requiring customers to adopt the same order format or new portal.

Existing order channels

Customer-specific references

Configurable workflows

ERP-ready structured data

Explore ERP integration

Order automation in complex business environments.

500+

Business partners connected

4,000+

Documents processed per month

HOERBIGER uses Netfira across order confirmations, shipping notices and customer orders — demonstrating how multiple transactional document flows can be brought into a consistent automation platform.

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HOERBIGER machinery