Nominating a key user when implementing new software solutions in purchasing is essential to the success of the project. But which employees make ideal key users for automation projects in purchasing?

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Automation and digitisation of purchasing processes using AI
Fissler GmbH is one of the world market leaders for high-quality cookware and manufactures 90 per
cent of its products in Germany. In the past, Fissler could not connect suppliers electronically despite EDI and portals as these solutions were too time-consuming and expensive. For operational purchasing, this meant significant additional manual work, which took time away from value-creating strategic activities. Fissler needed error-free data at the push of a button and a smooth, bidirectional exchange of B2B documents – preferably in real-time. With the implementation of the AI-powered Netfira Platform, Fissler successfully digitised and automated its purchasing processes, electronically connected all important business partners and achieved high efficiency and effectivity.
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Whether a key user is determined in a procurement automation project or not, can heavily impact the outcome of the project. Choosing a key user has many benefits for purchasing.
Paperless offices in purchasing are synonyms for efficiency, transparency, and eco-friendliness. Purchasing can optimise their paperless processes through the automation of documents along the P2P process.
With a global roll-out of the Netfira Platform, Syntegon aims to automate and standardise purchasing processes at all locations. The Netfira Platform is used as the only automation solution for all existing ERP systems.
With each transaction in purchasing, several documents need to be processed. But what exactly is document processing? And how does manual document processing differ from automated document processing?
This article explains why a successful digital transformation of purchasing relies on automation tools, such as the automated processing of documents and data.