Human-in-the-Loop automation

Q: What is human-in-the-loop automation software?

Human-in-the-loop (HITL) automation combines AI-driven processing with human oversight to manage exceptions, edge cases, and complex scenarios that automation alone cannot reliably resolve. In platforms like Netfira, HITL handles data validation issues, document data deviations, item assignment conflicts, and mailbox errors. Guided resolution screens help users review and fix exceptions quickly, and user corrections can feed back as training signals that improve future automation accuracy and reduce manual workload.

Q: Is human-in-the-loop automation still relevant in 2025?

Yes. Even best-in-class software benefits from ongoing human feedback to ensure correct processing in edge cases and to accelerate the AI learning process.

Q: How does HITL software improve document-processing accuracy?

Each time a human-in-the-loop intervention takes place, the platform captures that data and uses it in future training and analysis to increase overall accuracy.

Q: What tasks shouldn’t be automated without HITL?

Keep the loop active for any document that carries risk—for example, high-value documents or those subject to financial and regulatory requirements.

Q: How does Netfira protect data privacy while using HITL?

The Netfira Platform is certified to relevant ISO information security and cloud standards (including ISO 27001, ISO 27017, and ISO 27018) governing the handling and processing of highly sensitive data. Netfira is committed to providing partners with a secure, safe, and efficient document automation solution.

In a world where data accuracy and process efficiency are paramount, the handling of edge cases and errors becomes crucial for any automated system. The Netfira Platform exemplifies how Human-in- the-Loop automation not only addresses these challenges but also turns them into opportunities for learning and improvement.

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Mastering edge cases and errors

Human-in-the-Loop automation is integral in systems where precision is non-negotiable. The Netfira Platform utilises this approach to expertly handle edge cases and errors, ensuring that every anomaly is a step towards refinement and perfection.

Empowering users

By providing comprehensive visibility and control over the document processing workflow, the Netfira Platform empowers users to trust the system, knowing they can intervene and handle exceptions whenever necessary.

Learning and adapting

Each interaction with the system through human input, especially in handling edge cases and errors, is an opportunity for the Platform to learn and improve, thus increasing its efficiency and accuracy over time.

Benefits of human-in-the-loop automation

A clear, user-friendly interface displays the status of every document, ensuring visibility across all automated processes.

Trigger tailored notifications for key workflow events, keeping the right people informed when action is needed.

Purpose-built interfaces guide users through resolving edge cases, helping improve both process accuracy and system learning.

By surfacing only edge cases, Netfira allows teams to focus on tasks that require human input, reducing noise and saving time.

Automate hours of manual processing

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FAQ

What is human-in-the-loop automation software?

Human-in-the-loop (HITL) automation refers to systems that combine AI-driven processing with human oversight to manage exceptions, edge cases and complex scenarios that automation alone cannot resolve reliably.

In platforms like Netfira, HITL automation is designed to handle a range of issues, such as data validation, deviations in document data, item assignment conflicts or mailbox errors.

Purpose-built resolution screens guide users directly to these exceptions so they can quickly investigate, resolve issues, and keep processes flowing. Crucially, corrections made by users can also serve as training signals for the system, helping to improve future automation accuracy and reduce manual workload over time.

Is human-in-the-loop automation still relevant in 2025?

Yes. Even best-in-class software needs human feedback to not only ensure that items are processed correctly in edge cases, but also to help the AI learning process.

How does HITL software improve document-processing accuracy?

Each time a human-in-the-loop intervention takes places, the platform leverages this data and then uses it in future training and analysis to increase overall accuracy.

What tasks shouldn’t be automated without HITL?

Netfira customers can keep the loop active for any document that carries risk – for example high-value documents, or for financial and regulatory needs.

How does Netfira protect data privacy while using HITL?

The Netfira Platform is certified according to ISO guidelines. ISO 27001, ISO 27017 and ISO 27018 define the handling and processing of highly sensitive data. We are committed to providing our partners with a secure, safe and efficient document automation solution.